What is Quality - Planning for Success

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Online Event - Zoom

John Schiebel

John Schiebel has a passion for delivering innovative systems integration, process definition, product development , and supplier engagement outcomes as well as improvements in an organizationís engineering, supply chain, governance, compliance, and audit programs. Enjoy delighting customers, suppliers, and team mates with effective andtimely results.

Has created, deployed, and maintained effective value add Quality Management Systems as well as product design and test solutions in various business sectors including Aerospace, Defense, Telecom, Subway/Train Controls, e Banking, and e Learning.

B. Sci. Honours Physics with minor in Computer Science, University of Waterloo

AS 9100 and ISO 9001 as well as ISO 13485 Lead Auditor

Long time Seattle Seahawk and Toronto Argonaut fan.


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Have you ever worked on a project where quality was not wanted?

  • Probably not!

Have you noticed that the definition of quality can be organization, department/group, person, as well as project/product/service, or even customer circumstance specific?

  • Happens regularly!

In this presentation the question "what is quality" is answered as

  • Quality must be planned for.
  • Quality planning needs to occur at all three levels within an organization's management structure.
  • Finally, some tips on how to further stimulate the "what is quality" conversation as well as typical quality aids are included.

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